Ordering

How do I know that my order went through?

You will receive an order confirmation at your email address immediately after purchase. When the package is shipped, you will receive another email.

Can I change or cancel my order?

Email us your order number as soon as possible. We will help you as long as the order has not yet been shipped.

I didn't receive an order confirmation?

First, check your spam folder or promotions tab. If you can't find it, email us at velinosupports@gmail.com, and we will look into it.

How does the discount code work?

You get 10% off your first purchase with the code VELINA10. Enter it at checkout.